Opportunity Discovery — Signal Fusion
Expansion opportunities surfaced by fusing siloed signals across 17 ABA-clinic accounts.
Verify independently — read the code · hit the live API · interrogate the bot · see the raw records
Opportunities Discovered
19
across 17 accounts, none in pipeline
Est. Expansion Surfaced
$1,713,000
net-new, fused from siloed signals
Avg Confidence
81%
LLM self-reported
Min Sources Fused
2+
schema-enforced per discovery
Est. Expansion · by Opportunity Type
Which Silo Hides the Signal · contribution count
Discovered Opportunities · sources fused + why it was missed
| Account | Opportunity | Est. Value | Confidence | Signals Fused | Why It Was Missed |
|---|---|---|---|---|---|
| Brightpath Behavioral Health | Multi-site rollout | $280,000 | 82% | GongEmailCentralReach Usage | The CSM logged the renewal as healthy in Salesforce but never saw the Gong QBR expansion intent; the rep never saw the Ops email about multi-site provisioning; and neither saw the Product telemetry showing the reporting cap being blown past… |
| Red Cedar Pediatric Therapy | Multi-site rollout | $185,000 | 82% | GongEmailCentralReach Usage | The rep saw only the Salesforce check-in marking the account healthy post-renewal; the Gong QBR expansion signal was never connected to the Ops email about multi-site billing, and neither team saw the Product telemetry showing the current o… |
| Evergreen Behavioral Group | Multi-site rollout | $185,000 | 82% | GongEmailCentralReach Usage | The rep saw only the healthy-renewal Salesforce note; the Gong QBR signal (owned by the call-recording team) was never connected to the Ops email thread (owned by the CSM) or the product telemetry cap alerts (owned by the CentralReach usage… |
| Brookline Pediatric Behavioral | Multi-site rollout | $180,000 | 82% | GongEmailCentralReach Usage | The rep logged a routine healthy renewal in Salesforce and closed the book; the Gong QBR signal about 4 new locations was never connected to the Ops email about consolidated billing or the Product telemetry showing the reporting cap being b… |
| Rocky Mountain Pediatric Therapy | Multi-site rollout | $128,000 | 82% | GongEmailCentralReach Usage | The Gong QBR clip (owned by the sales/CS team) naming 2 new locations, the Ops email thread (owned by the CSM/inbox) requesting multi-site provisioning, and the Product telemetry (owned by the CentralReach platform team) showing the single-… |
| Umbra Behavioral Health | Tier upgrade | $96,000 | 87% | CentralReach UsageGongZendesk | The rep's Salesforce view showed only a healthy closed renewal; the product telemetry (tier-limit hits and upgrade-prompt clicks) was visible only to the product/CS ops team; the Gong audit-prep call was not linked back to the product limit… |
| Indigo Bay Autism Center | Multi-site rollout | $85,000 | 82% | GongEmailCentralReach Usage | The rep's Salesforce record shows only a routine healthy check-in post-renewal; the Gong QBR signal about new locations sat with whoever attended the call, the Ops email thread lived in the inbox of a different team member, and the product … |
| Riverbend Pediatric Services | Multi-site rollout | $72,000 | 82% | GongEmailCentralReach Usage | The Gong QBR signal (owned by sales) was never connected to the Ops email thread (owned by the CSM/Ops inbox) or the CentralReach product telemetry (owned by the product/CS analytics team), so no single person saw all three converging on th… |
| Canyon Creek Autism Services | Tier upgrade | $65,000 | 88% | CentralReach UsageGongZendesk | The rep sees only the healthy Salesforce renewal record; the CSM sees the Zendesk compliance ticket in isolation; neither team routinely reads CentralReach telemetry showing 35 upgrade-prompt clicks alongside the Gong call where the directo… |
| Blue Heron Behavioral | Tier upgrade | $65,000 | 82% | CentralReach UsageGongZendesk | The CSM logged the account as healthy after a routine Salesforce check-in and closed the renewal, but never saw the CentralReach telemetry showing repeated limit breaches, the Gong call revealing audit-driven feature demand, or the Zendesk … |
| North Star Autism Network | Module expansion | $55,000 | 82% | GongCentralReach UsageZendesk | The rep and CSM marked the account healthy post-renewal (Salesforce) and the CSM handled each claims ticket in isolation (Zendesk), never connecting the recurring ticket pattern or the Gong pain signal to the CentralReach telemetry showing … |
| Brightpath Behavioral Health | Tier upgrade | $55,000 | 74% | CentralReach UsageGong | The Product team saw the cap-breach telemetry but had no visibility into the Gong call where the Clinical Director described the reporting architecture they actually need; without that context, the telemetry looked like a routine usage spik… |